Most businesses and organizations wrestle daily with issues of crisis proportions relentless change, global competitiveness,

restructurings and downsizings, cost pressures, legal and regulatory challenges, even hostile audiences.  How can organizations

address these issues without losing sight of the good things they do?  And how can communicators lead that seemingly

endless effort without losing their sanity?

Born and raised in Kalamazoo, Rick Chambers has spent over 20 years in public relations in the

pharmaceutical industry, from Upjohn to Pfizer.  Over the years, he has helped communicate huge, often difficult changes

to many audiences, changes that have affected local workers, the broader community and beyond.  

While he admits his sanity is up for debate, Rick will share some of his experiences and suggestions

for communicating effectively while keeping your head and hell eagerly welcome your insights as well.